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Three Samples of the Tutorial
Can you tell the difference between the following instructions?
Perhaps it would help if you knew the results each manager produced.
Manager #1 communicated with
Manager #2 also communicated (unconsciously) that he/she had no intention for the job to be done perfectly. Perhaps the employee learned from experience that Manager #2 doesn't always mean what they say. In any case, mutual respect is missing. The integrity is "out" between the manager and the employee. There are too many unacknowledged withholds and perpetrations in the space.
When communication takes place the job always gets done as envisioned.
Manager #1 has developed the ability to cause others to recreate his/her intentions and as such consistently produces results such as listed here, with few if any reminders:
Manager #2 gets upset and blames employees when they do poor/sloppy work. Employees have absolutely no choice other than to mirror the communication skills of their leader.
It could be said that our integrity sets up life for others to thwart us in support of mastering communication.
The Communication Skills Tutorial for Managers supports us all in mastering communication—to include managing our managers.
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